**Cancellation / No Show Policy:**

We require 48 hour notice for any cancellations or rescheduling. If you do not give the **required 48 hours’ notice** you are subject to either/or.

1. The redemption of your voucher or amount paid for your class, you forfeit the whole value of the class (or voucher).

2. Pay the rescheduling fee of $20 per person. You retain the prepaid voucher or value paid for class and are welcome to reschedule.

**If you do not show up to your appointment without notice your voucher or amount paid will be marked redeemed and is non-refundable.**

Refund Policy:
Please understand we are a small business. Our classes are non-refundable.

We will be happy to reschedule your appointment with 48 hours advance notice. When you do not show up for a class and do not give us the required 48 hours notice like we ask, we lose the opportunity to teach another customer just like you who wants the opportunity to work with glass. A no-show is just that.

**We reserve the right to cancel or reschedule a class or workshop at any time.**